Privacy Policy
Introduction
Our privacy policy explains how we collect, use, and protect personal information when you browse the website, submit inquiries, book a session, make payments, or receive image delivery.
If you decide to order or register on our site, we may ask for your name, email address, phone number, and other details that help us serve you properly.
Applicability
This policy applies to HQ Portraits, located at 415 Minuet Lane, Suite "E", Charlotte, NC, 28217. We respect your privacy and are committed to protecting your personal information in connection with our services.
Information We Collect
We collect information you provide directly to us, including contact details, payment-related details, booking details, session preferences, and special requests.
How We Use Your Information
We use your information to provide our services, communicate about your session, process payment, improve our services, personalize your experience, and send promotional communications that you can opt out of at any time.
Image Rights and Usage
At HQ Portraits, your photographs remain private by default and are accessible only to you and our studio staff for processing and delivery purposes.
We will not use your photographs for advertising, social media, or portfolio purposes unless you voluntarily grant us a Model Release during booking or through a separate agreement.
If you share your photos publicly and tag our studio, we may repost that public content with credit.
Disclosure of Your Information
We may share necessary information with third-party service providers that support payment processing, website hosting, booking, delivery, analytics, storage, and marketing. We may also disclose information if required by law or legal process.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Social Media Integration
Our website may include social media features such as sharing buttons. These features may collect your IP address, the page you are visiting, and may set a cookie so the feature can function properly. Your interactions with these features are governed by the privacy policy of the company providing them.
Cookies and Tracking Technologies
We use cookies and similar technologies to support booking functionality, remember preferences, maintain security, and understand how visitors use the website.
- Session Cookies: We use Session Cookies to operate the booking service.
- Preference Cookies: We use Preference Cookies to remember your preferences and settings.
- Security Cookies: We use Security Cookies for security purposes.
Protection of Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain personal information, but some services may then be unavailable. You may also opt out of non-essential promotional emails by using the unsubscribe link or contacting us directly.
Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
Updates to Our Policy
We may update this privacy policy from time to time. Any changes will be posted on this page and become effective immediately upon posting.
Contact Us
If you have questions or concerns about this privacy policy, contact us at Hi@hqportraits.com.