Privacy Policy

Introduction

HQ Portraits respects your privacy and is committed to protecting the personal information you share with us when you browse our site, submit inquiries, book sessions, make payments, or receive image delivery.

Information We Collect

We may collect your name, email address, phone number, booking details, payment-related metadata, preferences about your session, and communications you send to us through forms, email, phone, or social channels.

How We Use Your Information

We use your information to operate the studio, process bookings, deliver galleries, support customer service, improve our services, and communicate with you about your session or studio updates.

Image Privacy and Model Release

Your photographs remain private by default. HQ Portraits does not publish or use your images for marketing, portfolio, or social media purposes unless you voluntarily grant a model release or otherwise give explicit permission.

Disclosure to Service Providers

We may share necessary information with service providers that support payment processing, website hosting, analytics, booking operations, marketing, storage, and delivery infrastructure. Those providers receive only the information needed to perform their role.

Cookies and Tracking Technologies

We use cookies and similar technologies to support booking functionality, remember preferences, maintain security, and understand how visitors use the website. If you disable cookies, some site features may not work correctly.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law, dispute resolution needs, fraud prevention, or financial recordkeeping obligations.

Your Choices

You may choose not to provide certain information, but some services may then be unavailable. You may also opt out of non-essential promotional communications by following unsubscribe instructions or contacting us directly.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

Policy Updates and Contact

We may revise this policy periodically. Material changes will be reflected on this page. Questions can be sent to Hi@hqportraits.com. Studio address: 415 Minuet Lane, Suite "E", Charlotte, NC, 28217.